Beverly Moore is the operations manager of Cooden Medical Group. She has worked in the medical industry for 40 years, and was formerly a nurse
before moving into management. Moore’s career includes 11 years with BUPA, where one of her roles involved handling patient complaints. Since 2005, she has focused on setting up and running private clinics for oncology, orthopaedic and aesthetic services.
Clinic operations manager Beverly Moore discusses how to effectively collect patient feedback and use it to improve your service
Aesthetics Media Ltd, 70 London Road, Regal House, Twickenham, TW1 3QS
Aesthetics Media Ltd, as part of Easyfairs