Duncan Stockdill is a computer science graduate from Canterbury NZ, with 25 years’ experience in technology, creating customer engagement solutions for leading banks, insurance companies and financial institutions in both New Zealand and the UK. He co-founded customer relationship management software Capsule in 2008 to cater to small and medium-sized businesses.
Customer relationship specialist Duncan Stockdill explains how aesthetic businesses can target their marketing efforts more effectively to multigenerational customers