Dr Rekha Tailor discusses how to make the most of your clinic’s reception team and how its members can help provide overall business success.
Dr Malcolm Willis provides advice on offering share schemes to increase staff retention.
Independent nurse prescriber Jodie Grove shares her approach to recruitment in aesthetics
Dr Charlotte Woodward and Dr Victoria Manning discuss how general practice led them to co-owning a business and their recipe for a successful working relationship.
Interior designer and creative director Benedict Wilhelm discusses the importance of décor in clinic, detailing how this can have a positive impact on patients and maximise business potential
Clinic operations manager Beverly Moore discusses how to effectively collect patient feedback and use it to improve your service
Aesthetic commercial professionals Sue Thomson and Jean Johnston share advice on avoiding the pitfalls of sales team recruitment and retention
Sales director and marketing manager Ben Savigar-Jones discusses how you can create a patient survey to improve your marketing
Aesthetic practitioner Dr Ryan Hamdy is the founder of the Cheshire International School of Cosmetology (CISC) and runs the Aesthetics Academy. He talks training days and after-course support.
Dr Rekha Tailor discusses best ways to gain patients’ trust