Independent accreditation body Save Face has implemented a new initiative to encourage both patients and practitioners to record negative experiences related to cosmetic practice.
The body recognises that there is a lack of data on risks in the aesthetics sector and believes that with more than 550 registered practitioners, it is in a unique position to engage with practitioners and patients to help resolve this. The initiative involves the completion of a new online survey, which can be tailored for either patients or practitioners.
Save Face director Ashton Collins said, “We recognise that patients don’t always wish their complaint to result in action – they just want to be heard. We have designed and launched this new survey, which can be completed by either patients or practitioners (using different question sets), with or without escalation. We hope practitioners will report, and also encourage patients to visit the website and complete the form.”