Digital platform Get Harley is now supporting practitioners to book online consultations for in-clinic treatments such as injectables, body treatments, hormone treatments and more.
While originally designed to empower practitioners to sell skincare without holding stock, the technology has been adapted to generate personalised booking links and manage appointments, to help clinic owners minimise patient contact time in the post-COVID-19 era, while maintaining revenue.
According to the company, Get Harley can now also service patients paying a deposit for future treatments at no extra cost to the practitioner. This can be done after a stand-alone consultation about the treatment, or as an add-on after a skin consultation.
Charmaine Chow, founder and CEO of Get Harley, said, “During lockdown and beyond, many patients have become accustomed to virtual contact and those who are new customers might well prefer the option of a virtual consultation rather than venturing into the clinic. Knowing they can minimise their risk by seeing their practitioner from the comfort of their own home, is probably going to be preferable for many and the plus side for clinic owners is being able to keep to government guidelines, whilst still taking the revenue needed to prosper during this challenging time.”
Aesthetic practitioner Dr Amiee Vyas, a user of Get Harley, added, “The support provided by Get Harley has been invaluable during lockdown. Get Harley manages all aspects other than the patient consultation, which has given me time to focus on measures for clinic reopening and safety protocols, as well as my other commitments. I know they will be essential going forwards while long clinic consultations are on hold for the foreseeable future.”
The company also noted that it continued to service its customers and their patients throughout lockdown and had an increase of over 50%, compared with quarter one, of new customers who joined at the time of need and are continuing to use the service once doors open.