Retaining and Motivating Team Members

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Nurse prescriber Sara Cheeney shares advice on retaining and motivating valuable team members

One of the biggest challenges you will likely face as a clinic owner is retaining good staff. In my experience owning a business in this competitive market, being able to provide suitable career advancement opportunities and a growing desire for flexible working can make it difficult.
According to the Chartered Institute of Personnel and Development (CIPD), high staff turnover leads to a loss of skilled, knowledgeable or experienced employees, and recruitment involves significant cost and time. The organisation says, ‘Employees who hold more in specialist skills, or who have developed strong relationships with clients, will be more valuable to employers and therefore more damaging to lose; particularly if they move to a direct competitor’.1
Reducing your turnover rate can help save the time and cost associated with the administration of resignations, recruitment, cover during the vacancy and induction and training of new employees. In…

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