Staff retention is likely to be a challenge for all aesthetic clinic owners. You dedicate your time and, often, money to train a new team member, only for them to leave you in a few months’ time.
And then, you have to restart the recruitment process all over again – using even more of your precious time and money. So how do you get out of this vicious cycle and build a strong and reliable reception team?
According to the Chartered Institute of Personnel and Development (CIPD), a professional association for human resource management specialists that offers advice and guidance across all areas of employment, the following factors can improve staff retention:1
In this article, Aesthetics explores some of these factors in more detail, with specific advice from nurse prescribers Jackie Partridge of dermalclinic in Edinburgh and Jacqueline Naeini of Cliniva in Barnsley. We also gain insight…
