Dealing with a complication is one of the most difficult experiences within the aesthetic setting. However, it presents even more of a challenge when the patient presents to you with a complication from another clinic, as you may not ever have the full clinical information of the previous treatment. In my professional opinion, best practice is to send the patient back to the treating practitioner. However, this is not always a possibility for a number of reasons: the patient may not have confidence in the original practitioner, they may feel worried that their complication may not be treated seriously by the practitioner, there is a potential for misdiagnosis if they do not have the training, or the practitioner may not be available.
In addition, other patients may present to you following a referral from their treating practitioner as they feel unable to deal with the situation. Whatever the circumstances for a patient’s…
