Constant housekeeping is essential to ensure an efficient and resilient business, but many people are unsure where to start. To begin, you should consider something most of us are already familiar with – the clinical audit cycle.1 Although not the most exciting of tasks, or why we entered this field, applying this level of scrutiny and common sense to all aspects of your business can save you significant time and free up your staff to do other important tasks. The four stages of the clinical audit cycle refer to:
1) Finding an area of your practice that could be improved
2) Measuring the performance of that aspect
3) Making the necessary improvements
4) Measuring again to see if the intervention gave the expected changes
This philosophy can be adopted for your business processes and can cover almost anything – for example, ordering and stock management, cleaning, check-in/check-out, staff training/mentoring and…
