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Utilising Professional Development Reviews

Nurse prescriber Carla Mills outlines how business owners can use professional development reviews to enhance staff success Every business owner should have professional development reviews (PDRs) of their staff embedded within their business process. This underpins service delivery and care …

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Collecting Patient Feedback

Clinic operations manager Beverly Moore discusses how to effectively collect patient feedback and use it to improve your service Happy patients are key to a well-run, successful clinic. Regardless of how skilled thepractitioners who work in the clinic are, the …

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To read this post in full you need an Aesthetics Journal subscription. Choose the plan that fits your practice — every paid plan includes the complete peer-reviewed clinical library and CPD-accredited learning.

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