Diversity and inclusivity are not just buzzwords in beauty and aesthetics; they represent the ideals of the rich multicultural society we live in and they set the standard that clinics and practitioners should embody in order to serve the needs of the entire population.
Professionals need to be able to tailor their approach to ensure they understand and can meet the skincare demands of darker skin-toned patients who sometimes present with different priorities to Caucasian patients.1,2 The top five patient concerns according to race are outlined in Figure 1.3 This article will explain why it is crucial to examine the needs and expectations of your skin of colour patient, and how by doing so, you deliver strategic advantages to your practice and positively enhance your bottom line.
In a 2017 survey, my website, Black Skin Directory, found that 92% of 125 women of colour surveyed felt ‘they were unable to’ or ‘found it a challenge’ to find a skincare professional they felt confident could treat black skin safely.4 Instead, they turned to unverified internet sources, beauty magazines, family and friends, rather than professionals such as dermatologists or…