Latest news

News Special: GDC Removes Non-Surgical Cosmetic Injectables from Scope of Practice

New mentorship programme launches

ASA issues ruling on skincare advert

The Aesthetics Journal | April 2026

New clinic management book released

5 Squirrels releases SPF drops

Share your insights for a chance to win two Aesthetics Awards Tickets

Who Should Make the Cut in Hair Transplant Surgery?

IMAGE Skincare releases product collection

KX welcomes T-Shape 2 device

Tackling Patient Complaints

November 19, 2021

Written by...

Kate Byng-Hall

Customer service professional Miranda Pearce outlines her nine-step complaints management formula on how to deal with patient dissatisfaction

To access this post, you must purchase Aesthetics Journal Membership – Annual Elite Membership, Aesthetics Journal Membership – Annual Enhanced Membership or Aesthetics Journal Membership – Basic Membership.

log in

Share this article:

Quick links:

Most popular:

Share your insights for a chance to win two Aesthetics Awards Tickets

April 30, 2026

Who Should Make the Cut in Hair Transplant Surgery?

April 29, 2026

KX welcomes T-Shape 2 device

April 28, 2026

Exploring Key Trends with Specialty Figures

April 27, 2026

Merz Aesthetics secures FDA approval for biostimulator

April 27, 2026