Your approach to human resources (HR) and people management may have taken a backseat when building your business. It’s understandable that when starting out, finding your patients and growing revenue take priority. However, as your company grows it is really important to have a management framework in place that will grow with you.
This article will discuss the importance of understanding the employee lifecycle and how you can best support staff throughout their time within your business. The average person spends a third of their time at work.1 Therefore, my belief is that employers are responsible for empowering their people to lead meaningful and fulfilling lives outside of work as well as inside.
I find it helpful to think of the employee experience in five core steps: recruitment, onboarding/induction, development, retention and exit, showcased in Figure 1.2 This is a well-recognised and…
