Patient booking software company Zenoti has launched a new AI Receptionist.
The company shares that the new platform includes AI-powered call answering and a customer engagement feature designed to reduce missed calls, optimise revenue opportunities, and help businesses to deliver a more personalised and efficient service.
Zenoti adds that the AI Receptionist is integrated into its AI powered phone service (HyperConnect Voice), and works with existing telephone numbers, guest records, appointment books, membership settings, point of sale and communication tools.
Geraldine Fusciardi, Zenoti senior vice president for Europe commented, “We’re delighted to have launched AI Receptionist to our UK customers. Data shows that 75% of consumers expect a 24/7 service, but up until now, most businesses have been unable to respond to this modern-day demand, resulting in both lost customers and revenue. Sophisticated, AI-powered digital receptionist tools such as Zenoti AI-Receptionist are helping to reshape the specialty, improving service and giving businesses the competitive edge.”