After nearly 17 years in business, I was long overdue in hiring a clinic coordinator. I was drowning in admin, having to turn away new enquiries, and working until 10 o’clock at night when I decided it was time to expand the team. But how could I add the task of finding the perfect person to complement my business, which had been my baby for longer than my actual baby – my daughter is now 14 – to my already overfull schedule?
At that point, my amazing aesthetician and I comprised the entire team. Beyond two other visiting practitioners, we didn’t have anyone else on the team and certainly not in an admin role. It was therefore time to hire a clinic coordinator. After a trial using a recruitment company – I have learnt that these don’t always work well for everyone – I decided to recruit my new hire on my own. After three months I eventually found the right person, so I’d have no…
